At Future Solutions Trading Company (Wholesale & Retail), we strive to ensure customer satisfaction by providing high-quality products. However, we also offer a flexible refund and return policy to protect our customers’ rights.

Return Conditions

• Return requests must be made within 7 days of receiving the order.
• Products must be unused, in their original condition, with all accessories and original packaging intact.
• Products damaged due to misuse are not eligible for return or refund.

Refunds

• Once the returned product is received and inspected, the refund will be issued using the same payment method used for the purchase.
• Refund processing may take 5 to 14 business days, depending on your bank’s policy.

Exceptions

• Customized or specially ordered products are non-returnable and non-refundable.
• Some promotional or discounted items may not be eligible for return (this will be clearly stated at the time of purchase).

Shipping Costs

• The customer is responsible for return shipping costs unless the product was defective or delivered incorrectly.

Contact Us

If you wish to request a refund or return, please contact our customer service through the Contact Us page or the available communication channels.